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FAQ

  • Where is the boutique based?

    Jacksonville, FL

  • Do your boutique accept orders placed outside of the US?

    At this time we do not ship internationally.

  • What are the boutique's return and exchange policy?

Please contact Customer Care by completing the contact form for an authorization number and address for all returns.

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1.Returns without an authorization number will not be accepted.

2.Only unworn, undamaged items will qualify for a valid return.

3.Buyer(s) are responsible for all return shipping cost.
4.Buyer(s) have 7 days from receipt of delivery to obtain an authorization number for returns.

5.If returned item(s) appear to be worn, tampered with or damaged no Exchange or Store Credit will be issued and you will be notified via email.
6.Buyer(s) will also be responsible for all shipping cost associated to return the damaged item back and shipping cost must be paid prior to delivery. Unclaimed items will be discarded.
7.All sales are final for Jewelry, bathing suits, accessories and any sale/clearance items. These items will not be eligible for an exchange or store credit under any circumstance unless there's a merchandise defect.

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  • How long will it take to receive my order?

    Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service.

  • How do I pay for my order? Is it secure?

    We accept all major credit cards. 

  • What if something is wrong with my order?

    Please contact Customer Care by completing the contact form.

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